Mr. Pretzels Canada

Their story

The Mr Pretzels company knows a thing or two about getting people hooked on a good snack. They’re a pioneering chain of pretzel kiosks and stores founded in Puerto Rico over 20 years ago, and there are presently approximately 200 locations in major malls in the U.S & Canada and throughout the world, with more locations in the works. For over two years, the pretzel chain has been using Koomi in several locations, with a plan to install the system in over 100 outposts by the end of 2018.


Keep up with Mr. Pretzels’ rapid expansion

As the demand continues, so do the number of locations. Mr Pretzels needed a POS that could keep up with the rapid expansion. With expansion comes many different challenges such as the logistics of getting our products to each location, setting up suppliers, and of course market research. As we grow quickly, we require a POS system that is able to handle the expansion. We also need a POS company that has the inventory to supply our growth, and Koomi definitely delivers.

“We tried three POS solutions before we discovered Koomi. The first one was dated and obsolete, the second was overly complicated, while the third was too basic. When we tried Koomi, we were immediately impressed with its simplicity and the speed. It suited our needs quite admirably and the price point was right.”

Rick D’Errico,Director of Operations

A necessity: Koomi admin panel

The Mr. Pretzels management team reports that the Koomi admin panel has been indispensable. It enables multi-location businesses to:

  • Control access and authorizations.
  • Set up menus, categories and promotions.
  • Have a global view of sales per location and/or group of location such as: 10 top items, breakdown of sales, etc.
Learn more

Mr. Pretzels opened more than 50 locations with Koomi

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